Private Policy

Your eligibility to access and make use of our services including any materials offered on the Attajiray Store is governed by the following “Terms of Service And Policy Privacy. As you may know, our website attajiray.com is designed specially to provide customers with safe and secure wp plugins and themes with General Public Service (GPL).

Any person of 12 and older can have full access to services offered at Attajiray Store after filling out their verified details. Therefore, if you registered on this eCommerce Store we assumed you have met the age limit and you will abide by our terms of service. If you need any help you can contact us 24/7 we will be happy to assist.

Payment Policy

It is important to note that we do not have access to your credit or debit card details as stated in our Privacy Policy. Your personal data is fully protected by Stripe. An award-winning payment gateway that is audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, which is the most stringent level of certification available in the payments industry.

Refunds

Given the disposition over digital products such as downloadable files, we placed refund requests from our customers on high priority as our team of support is available 24 hours to offer assistance. We will accept a refund of payment for the following reasons:

  1. A refund request after completing payment but the customer is unable to download the purchased file
  2. Our system automatically allows customers to download a file after completing the payment. A refund request may be considered if you are not giving access to download the file immediately after completing your payment.
  3. If our team fails to rectify issues relating to downloadable files within 24 hours of purchase.

How To Request A Refund

To submit your refund request, simply send a request from your customer area with the order details within 24 hours of your purchase. It is important to note that we will duly inspect refund requests and may only accept refunds of payments on their merits. Please feel free to contact our customer support service for any issues relating to our services.

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